Refund and Returns Policy

We totally get it—sometimes things just don’t work out. At E&E TRENDS, we want you to love what you wear. So, if something isn’t quite right, don’t stress—we’ve got you!


💁‍♀️ Returns Made Easy

You can return any item within 7 days of receiving your order.
Here’s what we need:
  •     The item must be unused, unwashed, and still have all the tags attached.
  •      Keep it in its original packaging.
  •      Sale items, innerwear, and customized pieces are not eligible for return.

To request a return:

Just email us at contactus@eetrends.us or WhatsApp us with your order number and a quick note on why you’re returning. We’ll guide you from there!

Note: Return shipping costs are on you unless the item is damaged or incorrect.

💸 Refunds & Store Credits

Once your return reaches us and gets the green light:
  • We’ll process your refund within 5–7 business days.
  • If you paid online, it goes back to your original payment method.
  • If you chose Zelle or Bank Transfer, we’ll offer you a store credit or bank transfer.

🔄 Want to Exchange Instead?

Need a different size or style? No worries! Message us within 7 days of delivery, and we’ll help you out if the product is still in stock.

😞 Received the Wrong or Damaged Product?

Oops! If your order arrived damaged or isn’t what you ordered, please reach out within 48 hours of delivery. Send us clear photos and your order number, and we’ll make it right—either with a replacement or full refund (including shipping!).

📬 We’re Here for You

Got questions? Need help?
📧 Email: contactus@eetrends.us
📱 WhatsApp: +1 (346) 381-4196, +1 (346) 381-4116
Thanks for shopping with E&E TRENDS—where elegance meets everyday comfort. 💕
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